Zip Tour Guides
The primary purpose of the position is to provide an exceptional touring experience while facilitating groups through seven zip lines and three suspension bridges at Pumpkin Ridge Zip Tour.
duties & RESPONSIBILITIES
Facilitate zip line tours and provide an interactive and enjoyable experience for guests; be comfortable leading groups ranging in age from children to older adults with all levels of fear and expectation.
Must be able to effectively and safely handle attaching and detaching of equipment and develop an understanding of the zipping experience and protocols during training.
Create a fun and safe work environment. Set the mood for the company by reflecting a positive, enthusiastic tone.
Can physically teach and assist guests from precarious situations, including lifting guests and performing first aid.
Must be able to conduct and initiate pleasant and knowledgeable conversation about the area and the tour, and participate fully in the guest’s orientation and equipment setup.
Take proper care of all equipment.
Customer Service Experience or Outdoor Education experience required, preferably in a recreational/tourism setting and in a fast-paced work environment that involves employees working together efficiently and communicating effectively.
Previous zip line, challenge course, Outdoor School or rock climbing experience preferred. College education is also preferred.
Daily responsibilities will include strenuous activities such as hiking, climbing, zipping and lifting, etc.
Must be physically able and willing to perform all tasks and work in all weather conditions.
Must work well in a team environment and confidently lead a tour group.
Must be at least 18 years of age and have a reliable form of transportation.
Must be reliable, mature, personable, organized, good problem-solver, and have good social skills.
Must demonstrate an understanding of guest relations and excellent customer service and communicate with guests and staff in professional and respectful manner that instills trust, support and creates lasting memories.
Must be friendly and passionate about working in the outdoor adventure industry.
Must successfully complete necessary training.
Must be willing to have a flexible schedule; evenings, weekends, and holidays are required.
Compensation is based on experience – up to $15/hour
Full-time and part-time positions available
Limited hours expected March through May and September through October, with many more available June through August.
We are willing to discuss creating a paid internship for the right candidate.
If you’re interested in getting school credit for your work with us, please also include your school’s internship requirements with your application.
If you're interested in applying for this position, please email your cover letter and resume to firstname.lastname@example.org. Any questions regarding this position, feel free to call our office at 503.746.6646.